Customer Success Story

NeoEHS Port & Maritime Safety Management Solution

Lumut Maritime Terminal (LMT)

Five Years of Partnership. Five Years of Continuous Improvement.

"We don't just write safety plans; we live them on the berths."

About Lumut Maritime Terminal

Strategically located along the Straits of Malacca, Lumut Maritime Terminal (LMT) is one of Malaysia's important riverine and deep-water bulk terminals operating 24 hours throughout the year.

The terminal manages diverse cargo operations including:

  • Dry Bulk Cargo
  • Liquid Bulk Cargo
  • Heavy Project Cargo
  • General Cargo
  • Marine Logistics Operations
5+ Years Partnership
24/7 Terminal Operations
10+ Digital HSES Modules
100% Paperless Workflow

Business Challenges

Before implementing NeoEHS, LMT relied on manual processes to manage safety activities across multiple departments.

Safety Action Tracking

Limited visibility into ownership, overdue actions and corrective action effectiveness.

Paper-Based Permit Management

High-risk activities required manual approvals resulting in longer turnaround time.

Manual Inspections

Paper inspections delayed reporting and reduced safety analytics capability.

Workforce Participation

Employees lacked a simple digital channel to report hazards instantly.

NeoEHS Digital Transformation

NeoEHS implemented an integrated HSES management platform connecting safety, inspections, security, compliance and operational excellence into one centralized ecosystem.

Permit To Work

Digital control of hazardous activities including hot work, confined space, electrical isolation and work at height.

Inspection Management

Paperless inspections with photographs, digital signatures and real-time reporting.

Unsafe Act & Condition

Empowering employees to report hazards directly from mobile devices.

Incident Management

Complete incident lifecycle management including RCA and CAPA tracking.

Action Tracking (ATAR)

Automated assignment, reminders and escalation of safety actions.

Guard Tour System

Digital security patrol verification supporting ISPS compliance.

Security Access Management

Integrated visitor, contractor and vehicle access management.

Executive Dashboard

Real-time visibility into safety performance and compliance indicators.

Operational Outcomes After Five Years

✓ Fully digitized HSE workflows
✓ Improved safety accountability
✓ Faster permit approvals
✓ Better inspection compliance
✓ Increased workforce safety participation
✓ Improved audit readiness
✓ Enhanced security monitoring
✓ Real-time management visibility

A Partnership Built on Trust

For more than five years, NeoEHS has supported Lumut Maritime Terminal in protecting people, assets and the environment through continuous digital innovation.

This partnership represents more than a software implementation — it demonstrates a shared commitment towards safer, smarter and more resilient port operations.

Talk to NeoEHS Experts